HealthCoach-Software
Analysis records and weight are transferred to the PC easily with the new HealthCoach-Software.
You can download it for free here.
Instructions for use
If you need help, cannot find the instruction manual you are looking for, or are looking for an older version of an instruction manual, you can always contact our customer service department.
We will be happy to help you.
Product lifetime information
We develop our products with the aim of ensuring they have a long service life – one that exceeds the warranty period. We are striving to further increase the service life of our products in order to help conserve the Earth’s natural resources. Our medical devices have a service life of 7 years.
Software maintenance information
For the best possible protection of our networked products against cyberattacks, as well as to keep them up-to-date, we provide technologically achievable software updates for our medical devices for a period of 7 years and for our networked non-medical devices for a period of 5 years.
(The end date refers to the device's production batch. Any interpretation of the production batch can be requested via our service team.)
Information on software vulnerabilities
If software vulnerabilities become known for your Sanitas products, they will be published on the following page.
Software Vulnerabilities
If your Sanitas device is not listed here, there are currently no known vulnerabilities.
Vulnerabilities can be reported to the following address:
datenschutz@sanitas-online.de
Information about batteries
You can actively help to prevent waste. To do so, treat batteries in accordance with the manufacturer's instructions in order to achieve the longest possible service life.
Batteries must not be disposed of with household waste. They may contain toxic heavy metals and are subject to special waste treatment. They can be disposed of at appropriate collection points in your country. This is the only way to ensure proper treatment and recycling.
Dispose of defective and discharged batteries immediately. If a battery has leaked, wear protective gloves. If liquid from a battery comes into contact with your skin or eyes, wash the affected area with water and seek medical attention.
These abbreviations indicate the presence of harmful substances and appear together with the symbol prohibiting the disposal of batteries in household waste:
Pb = battery contains lead,
Cd = battery contains cadmium,
Hg = battery contains mercury.